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International Shipments & Delivery

Shipping is FREE when your order is US$30 or above (after discounts). Orders under US$30 will be charged US$5 for shipping.

Courier and express shipping rates will be calculated at checkout.

Once we have received your payment, your order will usually be dispatched within 24 hours and you will receive an email confirmation once it ships.
You can also check your order shipping status through our website at any time on your Account Dashboard.


 

Fragrance & Haircare Items

Fragrances and Haircare, require special handling due to their flammable nature and heavy weight. A small charge may be applied when your order contains fragrances or haircare.
Please see details as below:

 

Fragrance-only Surcharge

We have a US$10 surcharge on fragrance-only orders because they are classified as 'dangerous goods' by International Air Regulations and require special handling.

To waive this surcharge, add any non-fragrance item to your order.

Country

Currency

Minimum Order Value for FREE shipping

Standard Shipping Charge

Express Shipping

Maximum Fragrance Surcharge

Albania

EUR

27

5

20

10

Argentina

ARS

300

50

210

100

Armenia

US$

30

5

25

10

Australia

AUD

40

7

30

14

Azerbaijan

US$

30

5

25

10

Bahamas

US$

30

5

25

10

Belgium

EUR

27

5

20

10

Brazil

BRL

115

20

65

40

Bulgaria

BGL

55

9

40

18

Canada

CAD

40

8

29

16

Chile

CLP

20,000

3,500

15,600

7,000

China

CNY

200

60

150

64

Colombia

US$

30

5

25

10

Croatia

EUR

27

5

20

10

Czech Republic

CZK

750

125

550

250

Denmark

DKK

205

35

180

70

Ecuador

US$

30

5

25

10

Egypt

EGP

240

40

180

80

Estonia

EUR

27

5

20

10

Finland

EUR

27

5

20

10

Georgia, Republic of

US$

30

5

25

10

Greece

EUR

27

5

20

10

Hong Kong

HKD

-

FREE

150

80

Hungary

HUF

9,000

1,500

6,300

3,000

India

INR

2,000

330

1,600

660

Indonesia

IDR

300,000

50,000

330,000

100,000

Iran

US$

30

5

25

10

Ireland, Republic of

EUR

27

5

20

10

Israel

ILS

120

20

99

40

Japan

JPY

3,800

650

2,900

1,300

Kazakhstan

KZT

9,000

1,400

4,600

2,800

Korea, Republic of (South)

KRW

34,000

6,000

28,000

12,000

Malaysia

MYR

130

22

88

44

Mexico

US$

30

5

25

10

Morocco

MAD

300

49

200

98

Netherlands

EUR

27

5

20

10

New Zealand

NZD

45

8

32

16

Norway

NOK

260

43

190

86

Peru

US$

30

5

25

10

Philippines

PHP

1,450

235

1,100

470

Poland

PLN

120

20

85

40

Portugal

EUR

27

5

20

10

Romania

RON

125

21

90

42

Russia

RUR

2,000

320

1,700

650

Saudi Arabia

SAR

115

19

95

38

Singapore

SGD

45

8

33

16

Slovakia

EUR

27

5

20

10

Slovenia

EUR

27

5

20

10

South Africa

ZAR

450

70

370

140

Spain

EUR

27

5

20

10

Sweden

SEK

260

43

240

86

Taiwan

TWD

1,000

165

800

330

Thailand

THB

1,100

185

1,000

370

Ukraine

UAH

700

120

400

240

United Kingdom

GBP

20

4

15

8

United States

US$

30

5

25

10

Uruguay

US$

30

5

25

10

Venezuela

VEB

20,000

31,400

160

62,800

Vietnam

US$

30

5

25

10

 

 

 

Haircare Surcharge

Larger haircare products are considered "heavy goods," that require special handling, thus incurring a surcharge.

The surcharge applies to haircare items of 250ml or more, as shown below:

Haircare Volume

Surcharge per Item

Below 250ml

NO SURCHARGE

250ml

US$2

300ml

US$3

400ml

US$4

500ml

US$5

600ml

US$6

700ml

US$7

800ml

US$8

900ml

US$9

1000ml

US$10

1100ml

US$11

1200ml

US$12

1300ml

US$13

1400ml

US$14

1500ml

US$15

* Surcharges are converted to local currency based on daily exchange rate

 

Approximate delivery times

 

Cost

Major cities

Most areas

Remote areas

Signature required?

Standard Shipping

FREE for orders over US$30 (after discounts)
US$5 for orders below US$30 (after discounts)

4-6 postal days

7-10 postal days

10-14 postal days

No

Fragrance-only orders

10% of order total. Maximum charge: US$10

7-10 postal days

7-10 postal days

10-14 postal days

Yes

Express Shipping

US$25

2-3 postal days

2-3 postal days

2-3 postal days

Yes

Haircare Products

Haircare products over 250ml are charged between US$2 - US$15 depending on size

7-10 postal days

7-10 postal days

10-14 postal days

Yes

 


Standard Shipping

You can expect to receive your order via standard shipping within 4-6 days to major cities, 7-10 days for other destinations and 10-14 days for more remote areas. If you have not received your order after 14 business days please contact us.

We suggest having your parcel shipped to your workplace if no one is home during the day to ensure safe receipt.

 


Express Shipping

Most delivery delays are due to unavoidable customs checks or because no one is home to sign for the delivery. We will refund the extra charge for orders held in customs, but not for delays due to lack of a signature.

For US$25, Express Shipping orders are delivered anywhere in the world within 2-3 days. This excludes any time required for customs clearance, which is out of our control. Fragrance or home scent orders cannot be sent via express shipping.