- 100% Genuine Brand Products:
Definitely, 100%. We never sell anything other than genuine brand items on our website.
Our products are sourced from around the world, so a small number of the products sold on our website may look slightly different from what you have at home, but the products are still 100% genuine and produced by the original manufacturer for that particular brand. For example, a product sold in the US may differ in appearance from the same product sold in France or Japan, but the product is still genuine.
Freshness is also 100% guaranteed as we keep all our stock in a temperature controlled environment prior to shipping and subject to regular quality control checks.
- To see the how to use your Account. Please click here.
To login to your Accout. Please click here.
- Ordering & Security:
- PinkNext.com ensures provides safe and secure checkout to our customers. Our secure checkout is protected by SSL. (Secure Sockets Layer) is a standard security innovation for building up encrypted connection between the server and the customer—normally a web server (site) and a program; or a mail server and a mail client. This security framework is the business standard for online transaction security. Along these lines, your own data is 100% ensured by our security framework.
Shop and add all the items that you love in the shopping cart. You can add or delete the item from the cart, and also uproot it totally, as required. When you have finished shopping, fill in the form and submit your credit card info. We also accept PayPal payments. In the event that something is out of stock, you will be informed and your credit card won't be charged.
Order confirmation mail will be sent after the procedure is complete and order dispatch details will be sent to you via email to let you keep track of the order. Use the Account Dashboard page, to check the status of your order.
- Returns & Replacements:
If you're not 100% satisfied in any way with an item you've received, please let us know by emailing us within 15 calendar days of receipt, and within 1 month from the order date. Returns can only be made once authorized by Customer Services.
Our site is aimed at customers who have already purchased and experienced the product, either its use in the case of skincare, or smell in terms of perfume, or color in terms of make up. If you have ordered the wrong product, then you can still return for a full refund but please note that the items must be unopened and unused and you will have to bear postage costs.
We are happy to refund postage costs if the item is defective or sent due to our error.
Please check your fragrance or home scent orders carefully, as fragrances and home scents can NOT be returned under any circumstances due to international aviation restrictions.
In order to process your returns as quickly as possible, all returns must include:
- A copy of your delivery note or your order number
- Return authorization (obtainable from Customer Services)
- Reason for return
Please ensure that items are packed securely to prevent any damage in transit. We also suggest sending via registered or insured post so the parcel can be traced.
For credit card refunds, please note we can only refund the total cost of goods. If there are shipping charges to be refunded we will offer you a credit off your next purchase to cover this reimbursement or refund via Paypal.
- Guaranted Refund:
We guarantee money back refund without question if you are dissatisfied in any way. Notification MUST be made within 30 calendar days of receipt, and in any case within 3 months of purchase. Items must be returned in the original condition in which they were received.
We regret we cannot offer a refund once the product has been opened and used.
Our site is aimed at customers who have already purchased and experienced the product, either its use in the case of skincare, or smell in terms of perfume, or color in terms of make up. If you have ordered the wrong product, then you can still return for a full refund but please note that the items must be unopened and unused.
If there is any defect in the product on receipt, once opened, then it may be returned to us for a refund at that time, but please contact our Customer Services staff before returning any items. Items returned without prior authorization will not be accepted.